Join a Conference

There are several methods to join an audio/web or web-only conference, the most common ones are :

• Using the Launcher to join a conference, join a previous conference or even start an instant conference.

• Clicking the link from an email or calendar invitation and proceeding through the Join Page

• Entering the conference number access code from the public portal Welcome Page

• Alternatively, using the Home Tab or My Conference Tab as listed below.

 NOTE: Google Chrome versions 45 and later do not support Java plugins, or any NPAPI plugin. Therefore, the MiCollab Audio, Web and Video Conferencing join flow changes using the Java Applet are not supported with Chrome Version 45 and later.

 NOTE: The first time you join a Web conference you are directed to a page where you can install the MiCollab Audio, Web and Video Conferencing Client (if you are on a system that supports the installed client) or to launch the MiCollab Audio, Web and Video Conferencing Web Client. The MiCollab Audio, Web and Video Conferencing Web Client will enable you to join the conference as a participant if there are issues with installing the client (for example, you are not able to run the appropriate ActiveX or Sun Java component OR you are running on a non-Windows based browser). If you are unable to run either client, contact your MiCollab Audio, Web and Video Conferencing Administrator.

• Invitation

  The conference leader can send invitations to conference participants. Join the conference using the invitation as follows:

  • URL: Click the link in the invitation to open the Join page. Follow the instructions to connect to the conference.

  • Dial-in number and access code: This information appears only for conferences that include an audio portion. Use your phone to dial into the conference. Follow the instructions in the prompts to join the conference.

   NOTE: If you accidentally enter an incorrect number for either the conference code or Personal ID, press the # to cancel. In previous release (Pre MiCollab Audio, Web and Video Conferencing 5.0), the * key was the cancel key.

   TIP: Alternatively, once you've joined the web conference, from the join page follow the Audio instructions to have the system call you thus eliminating the need to manually dial into the audio conference.

• Home Tab

  For a conference that is in-progress, you can join from the Home tab. However, to join a conference from the Home tab as a participant, the conference must be published.

  To join as a leader:

  1. A list of your conferences in-progress appears on the page in the Available Conferences area. (If you do not have any scheduled conferences, this area does not appear.)

  2. Click Join next to the conference.

  • If this conference has an audio portion, the system calls you at your current number. When you answer your phone, you are connected to the conference and the Call in Progress page appears.

  • If this conference has a Web portion, the Leader console opens and you are connected to the Web conference.

  To join as a participant:

  1. Click the Published Conferences link. A list of published conferences is displayed.

  2. If the conference is current, the Join button appears. Click Join.

  3. The Join page opens. Follow the directions to join the conference.

• My Conferences Tab

  1. A list of your conferences in-progress appears on the page in the Available Conferences area. (If you do not have any scheduled conferences, this area does not appear.)

  2. Click Join next to the conference.

  • If this conference has an audio portion, the system calls you at your current number. When you answer your phone, you are connected to the conference and the Call in Progress page appears.

  • If this conference has a Web portion, the Leader console opens and you are connected to the Web conference.

 NOTE: Web client users must allow popups when joining a conference by turning off their popup blocker or allowing the popup when prompted.

When a delegate joins a Web conference, they are prompted to click OK and join as the leader, or click CANCEL and join as a participant. If a leader is already in the Web conference and a delegate joins as the leader, the original leader becomes a participant.

 NOTE: If you close the Leader or Participant console while you are in an Audio and Web Conference, hang up your phone and then join the conference again.

The Password Protected page appears when you are required to type a password before you can join the Web conference.

 NOTE: Some system settings may impact your displayed participant information. Contact your MiCollab Audio, Web and Video Conferencing Administrator for more information.

Related Topics:

Collaboration Client

Home Tab

My Conferences Tab

Settings Tab